Zillow, for one, regards its sites as resources “to empower consumers with information and tools,’’ and another site, Estately, says on its website that it will not remove information “ unless it is incorrect.’’ (Estately did not return a request for comment.) In the end, though, even contacting the sites directly may not lead to the removal of most information and certainly not all. “All of this can also be accomplished by contacting Redfin customer support, either by phone, live chat, or with a support ticket,’’ a Redfin spokeswoman said via e-mail. (Zillow did not return a request for comment.)Īt Redfin, the site allows users to set up an “owner dashboard.’’ From there, a user can edit - and edit out - information. That route might be best for both, though, if you want a lot of information scrubbed. At Trulia, which Zillow owns, it’s a matter of contacting customer support.
Once verified, you can go to “ correct home facts’’ and start editing. Then, depending on the site, remove the photos and the details yourself.Īt Zillow, that means clicking on the “ claim this home’’ button and proving that you’re the homeowner. This registration is free and takes a few minutes at most. Set up an account with the sites themselves to start. The first thing to know about removing information from sites that list details, including price and sale history and photos, is that the direct approach is best.
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